Have something to say?

Tell us how we could make the product more useful to you.

Starri 2.0 - loss of gameplay & addition of sensory ovefload

I am writing to express my incredible dissatisfaction with the Starri 2.0 “upgrade”, which has made the game unplayable as compared with the original. Specifically, selecting songs is now a sensory overload experience. The screen is filled with extraneous information (why take up screen space with a barcode) and the sound effects are unnecessary and loud, as is the animation. This sensory overload experience continues throughout the new version of the game. In addition, while playing the game, there are huge losses in the gameplay itself — the inability to change the character location between near and far (instead defaulting to making the character GIANT, thus obscuring the incoming notes) and the very stilted dancing gameplay by forcing the balls to remain at the end of the hands are two examples of huge losses that I cannot improve by simply turning down the volume or turning off the irritating, overpowering sound effects and cut scenes. The new symbols are also a loss. The new red X manages to simultaneously be jarring, contributing to sensory overload, and also less clear as where to avoid. The replacement diamonds for the prior “sticks” are harder to recognize and differentiate from the other symbols. I discovered that I am apparently just one of the many, many angry Nex customers whose postings I found online when I searched Starri 2.0 after discovering that my favorite game had morphed into a sensory overload experience that was more difficult, less smooth, and much less fun to play. This is not an issue of change being hard, which it is — this is an issue of the fundamental components of the game being left on the cutting room floor by a company from which I expected much more. I have been singing the praises of the Nex Playground, and my family is directly responsible for at least 4 other families purchasing one in the past 8 months since we got ours. However, unless Starri is returned to a more playable game, quickly, the instead of promoting the Nex to others, I will become someone who lets our play pass expire. I hope you are hearing, loud and clear, how many components of Starri the company fundamentally broke in the 2.0 upgrade, and that you return the essential components of Starri 1.0 to the “new” version promptly.

NexPlayerFam about 6 hours ago

1

Triage

Urgent Feedback: Starri 2.0 Visual and Gameplay Issues

I am writing to share my deep disappointment with the recent Starri 2.0 update. I have historically thoroughly enjoyed playing Starri and have a yearly subscription to Nex Playground, but the recent overhaul to the avatars and visuals has completely ruined the experience for me. The new animations and visuals are unbearable, overstimulating, and no longer user-friendly. Furthermore, the changes have impacted gameplay mechanics to the point where songs are nearly impossible to play. Nex Playground took a perfect game and made it unplayable. I strongly urge the development team to either revert to the previous version or introduce a legacy setting that allows players to use the original Starri 1.0 interface, avatars, and gameplay mechanics. Until these issues are addressed, I will no longer be using the console regularly and am seriously considering canceling my annual subscription and selling my device.

Megan Riccobono 1 day ago

2
🎵

Starri

Starri update

I wanted to reach out and share my feedback as it relates to the update of Starri. My daughter loved the original version and would spend a lot of time getting her energy out playing. We just returned from vacation and she played the updated version for the first time and she is distraught. She feels like it's not even the same game anymore and says she never wants to play again. To share some perspective, my daughter is neurodivergent. Playing Starri offered her the opportunity to release some energy and help her regulate. I am sure we're not alone in being the only household of neurodivergent kiddos who enjoyed the original game. Change is often very hard for neurodivergent kids, as well -- it would be awesome if you could offer access to the former version for those kids who relied on it.

Sarah Win 1 day ago

🎵

Starri

Starri 2.0 Accessibility Impact: How the update stripped away a vital developmental therapy tool

Dear Nex Executive and Development Teams, I am writing to provide a comprehensive explanation of how the Starri 2.0 update has fundamentally broken the core utility of your product for my family. You did not just update a video game; you replaced a predictable, structured therapeutic environment with a chaotic, overstimulating product that my daughter can no longer play. I am here advocating, not for a certain type of game play, but for accessibility. Before this update, Starri was a vital oasis from screen-time overstimulation. For sensitive and neurodivergent children, the clean interface and bilateral physical movement forced the left and right hemispheres of the brain to work together. It served as profound cognitive therapy. For my daughter, who is overwhelmed by loud environments and crowds, who gets physically sick after social functions, this game was regulatory. Now it’s the opposite. She actually gets physically sick from all of the flashing and distracting graphics. Musically, she sometimes struggled with intonation because of cognitive overload. She achieved perfect rhythm and nearly perfect intonation entirely because of the original Starri. It was a safe space for her sensory regulation. Now, it is just a chaotic game filled with flashing animations, intrusive dialogue, and tracking issues that trigger overstimulation. You cannot "adjust" to sensory overload. Asking a child who relied on your app for regulation to just "get used to" a loud, unpredictable environment is simply not possible. We invested in your hardware and we maintain our subscription because of what the game was. We urgently ask that you implement a Starri 1.0 Legacy Mode toggle, as a necessary accessibility feature, (or simply bring back as a separate game), so that the children and families who rely on this game for development and therapy can have their safe space back. Thank you for your time, and I look forward to hearing how you plan to accommodate your core users with these accessibility issues. Sincerely, Marisa

Marisa Porter (Virtually Marisa) 1 day ago

2
🎵

Starri