Starri 2.0 - Solution
Please add an update to go back to the original Starri, in the interim, and then your team can make your tweaks and changes and create a new update for the future.
With all of the upsets and comments all over the internet on this forum, Reddit’s, and social media, keeping customers happy is the main priority. Customer success relationship is key. Listening to your customers is the best way to grow.
A focus group in many states and age ranges would be best before you roll out a new update for a game, as I’m sure you know. You are welcome contact me if you would like honest feedback on your games. I’d be more than happy to help.
Thank you for listening.
Log in to comment and vote
Comments3
Marisa Porter (Virtually Marisa)
Aug 30
I also don’t know what’s so hard about bringing back the old game. So you have to pay for licenses. We pay a ton for Nex pass and will not be renewing if our voice is not heard. It’s a small price to pay for happy customers.
Marisa Porter (Virtually Marisa)
Aug 30
I agree. It’s the Coke syndrome. They took a perfect product and ruined it. (Coincidentally, Coke spent $4 million to change their formula away from the one the people loved). Nex, please bring back what worked, like Coke did.
Rusnak Creative
Sep 6
David Lee, the CEO, did make an announcement on social media about the future of Starri 2.0 and apologizes for the rough transition. He said the team will be working hard over the next month or two on getting 2.0 to a better state. From my understanding, this was rebuilt from the ground up with the new visuals and layout. This new 2.0 build will allow for more updates and profiles as 1.0 didn’t have any room to expand that way. Give them some time to work out the issues and I believe 2.0 will be a worthy replacement to the OG version. Nex does listen and care about its players.