Starri 2.0 Accessibility Impact: How the update stripped away a vital developmental therapy tool
Dear Nex Executive and Development Teams,
I am writing to provide a comprehensive explanation of how the Starri 2.0 update has fundamentally broken the core utility of your product for my family. You did not just update a video game; you replaced a predictable, structured therapeutic environment with a chaotic, overstimulating product that my daughter can no longer play.
I am here advocating, not for a certain type of game play, but for accessibility.
Before this update, Starri was a vital oasis from screen-time overstimulation. For sensitive and neurodivergent children, the clean interface and bilateral physical movement forced the left and right hemispheres of the brain to work together. It served as profound cognitive therapy. For my daughter, who is overwhelmed by loud environments and crowds, who gets physically sick after social functions, this game was regulatory. Now it’s the opposite. She actually gets physically sick from all of the flashing and distracting graphics.
Musically, she sometimes struggled with intonation because of cognitive overload. She achieved perfect rhythm and nearly perfect intonation entirely because of the original Starri. It was a safe space for her sensory regulation.
Now, it is just a chaotic game filled with flashing animations, intrusive dialogue, and tracking issues that trigger overstimulation. You cannot "adjust" to sensory overload. Asking a child who relied on your app for regulation to just "get used to" a loud, unpredictable environment is simply not possible.
We invested in your hardware and we maintain our subscription because of what the game was. We urgently ask that you implement a Starri 1.0 Legacy Mode toggle, as a necessary accessibility feature, (or simply bring back as a separate game), so that the children and families who rely on this game for development and therapy can have their safe space back.
Thank you for your time, and I look forward to hearing how you plan to accommodate your core users with these accessibility issues.
Sincerely,
Marisa
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Comments2
Kokena Donnelly
Aug 31
Yes very well put, thank you.
Sarah Win
Aug 30
I couldn’t have said it any better. I sent a very similar email to Nex, and was asked to direct my feedback here. So, I second this. My child is also neurodivergent and this game served as a regulation tool for her. Neurodivergent kids can often have a really hard time with change, and this update totally pulled the rug right out from under them. Please bring back the original version that so many relied on.